e-Delivery

If you would like to reduce paperwork and do something positive for the environment, then you may want to sign up for e-Delivery.

With e-Delivery, you can receive your account statements, the Plan's Disclosure Booklet & Participation Agreement and the Privacy Policy applicable to your account electronically.

Click here to log in to your account and then click on "Change account statement delivery" to change your account statement delivery to e-Statements and/or account disclosure material to e-Disclosure.

When you choose e-Delivery:

  • Your electronic statements, the Plan's Disclosure Booklet and the Plan's Privacy Policy are in Portable Document Format (PDF), so they will look identical to the paper versions you've been receiving. You must have Adobe Reader to access PDF files.
  • Your account statements are typically available online five business days after the end of each calendar quarter (March, June, September, and December).
  • You will receive an automatic e-Mail notice when your account statement is available for viewing online.
  • There is no charge for accepting delivery of your account statements online.
  • You can change your e-Mail address at any time by accessing your account online and selecting "Add/Update e-Mail Address" or by contacting us toll-free at 1-800-544-5248, 8 am to 7 pm PT.
  • Your account statements will be available online for 24 months. You can view, save and/or print an account statement anytime during this period.
  • If you need to request a print copy, access your account online and select "Order a Statement for this Account" or contact us toll-free at 1-800-544-5248, 8 am - 7 pm PT.
  • You can withdraw your consent to e-Delivery at any time by changing your delivery preference. Access your account online or contact us toll-free at toll-free at 1-800-544-5248, 8 am to 7 pm PT. Your consent or withdrawal of consent must be received by the end of the calendar quarter no later than 10:00 am PT.
We are here to help.
tiaa cref