ScholarShare 529

Managing Your Account

Good job! You’ve opened your ScholarShare 529 account — you’re on the road to saving for college. Now, discover everything you need to know to manage your account online or by mail.

If you’re wondering how to get money into your account, out of your account, plus anything else you might need to do along the way to manage your plan, you have come to the right place.

If you find yourself here but you haven’t opened an account yet, here’s how to get started or get more information on ScholarShare 529.

All forms are in PDF format and require the free Adobe Acrobat Reader.


Making Contributions & Withdrawals

Getting money into or from your account are among the most frequent transactions you’ll make with your ScholarShare 529 account. Here are all the ways you can do it, whether online or by mail.



Making an Electronic Funds Transfer

Have you received a tax return, bonus, inheritance, or other lump sum you wish to put towards saving for college? To make a one-time electronic funds transfer from a checking or savings account to your 529 plan, follow these instructions.


What You’ll Need

If you haven’t already set up your payment information, or if you wish to make this contribution from a different bank account, you will first need to Update Your Account Information with the following information:

Checking or savings account number

Bank routing number

Name as it appears on the account

Bank’s name


How to Do It

  1. Login to your account Online. Once you’ve logged in, you will go directly to the contribution page.
  2. Select ‘Electronically from your bank account’.
  3. Enter the contribution amount.
  4. Select ‘One-time contribution’.
  5. Select the bank account.
  6. Select Next.
  7. Verify all contribution information is correct.
  8. Select Submit and you’re done!
Setting up Bill Pay with your Bank

Simplify regular contributions to your 529 Account by the click of a button on the Bill Pay option using your own Bank. Pay privately, securely and reliably. Save time and stay efficient by using your Bank’s Bill Pay feature.

To set up your Bill Pay online with your Bank, please use the following information:

Name of Payee: ScholarShare 529

Address:

PO Box 219185
Kansas City, MO 64121-9185
1-800-544-5248

Complete the memo line:

Include the 11-digit account number.

Recurring Payments:

Some online bill pay services offer recurring (automatic) payments. Check with your Bank on this option.

Making Payment Contributions by Personal Check, Teller’s Check or Cashier’s Check

With ScholarShare you get more ways to pay. With a minimum $25 dollar contribution, you can make an additional one-time payment using a personal check, Teller’s Check or Cashier’s check.

How to Do It Online

  • Login to your account Online. Once you’ve logged in, you will go directly to the contribution page.
  • Select ‘Mail a check’, and click Next.
  • Click ‘Get Form’.
  • Click ‘Print Form’.
  • Make the check payable to ScholarShare 529.
  • Write your account number on the check in the memo line.
  • Mail in the check and printed form.

What You’ll Need to Do It by Mail

To make this payment, you’ll need:

Your ScholarShare 529 account number

Account owner name

Beneficiary name

A printed copy of the Additional Contribution Form


How to Do It by Mail

  1. Download and complete the form.
  2. Be sure to verify your account information is correct.
  3. Select the Source of funds.
  4. Enter the Amount, and for an Indirect Rollover the Principal and Earnings.
  5. Make the check payable to ScholarShare 529.
  6. Mail the completed form and you’re done!

Where to Mail Forms

Standard Delivery Overnight Delivery Only
ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185
ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017
ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

STANDARD DELIVERY

ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185

OVERNIGHT DELIVERY ONLY

ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017

ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

Setting up Recurring Contributions

With ScholarShare 529, making regular contributions automatically is easy and worry-free. Set up recurring contributions from your checking or savings account to your 529 plan in minutes. Once complete, you can change recurring contributions to your account at any time.


What You’ll Need to Do It Online

To set up your recurring contribution plan online, you will first need to Update Your Account Information with the following information:

Checking or savings account number

Bank routing number

Name as it appears on the account

Bank’s name


How to Do It Online

  1. Login to your account Online Once you’ve logged in, you will go directly to the “Contribution” page.
  2. Select “Electronically from your bank account”.
  3. Enter the contribution amount.
  4. Select “Recurring”.
  5. Select the Frequency and Start Date for the contributions.
  6. Choose if you would like to automatically increase this recurring contribution annually.
  7. Select the bank account, then click “Next”.
  8. Verify that the recurring contribution information is correct.
  9. Select Submit and you’re done!
Requesting Gift Contributions

Everyone wants to help a child succeed in life. One of the most unique features of your ScholarShare 529 account is the capability to ask for help from friends and family. Send them a Ugift Invitation for a special occasion, like a birthday, holiday, graduation or one-time event, and help grow your account.

You might also want to share the ScholarShare website’s gift certificate form with potential gift givers, like grandparents or aunts and uncles, who may wish to send a contribution without an invitation.


How to Ask for Gifts

  1. Once you’ve opened and set up online access for your ScholarShare 529 account, select the Ugift link from the “My Accounts” page.
  2. Once you are on the Ugift page, a unique Ugift code will be provided for each account.
  3. Friends and family can use your Ugift code at any time to easily make gift contributions at Ugift529.com.
  4. You can share your Ugift code using Ugift’s email, Facebook, Twitter, or printed party invitation inclusions. Another option for sharing is to print the Contribution Deposit Slip and mail it.

Where to Mail Contribution Deposit Slips

Standard Delivery Overnight Delivery Only
ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185
ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017
ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

STANDARD DELIVERY

ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185

OVERNIGHT DELIVERY ONLY

ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017

ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

Setting up Payroll Direct Deposit

If you work for a participating company or organization, saving for your ScholarShare 529 account just got even easier. With contribution minimums as low as $15 per pay period, you can setup payroll direct deposit to your account. And don’t worry — if you want to make changes down the road, you may do so whenever you like.


What You’ll Need

Before setting up or changing your Payroll Direct Deposit, you’ll need to have your Employee Information, including:

Name and social security number

Employee ID number (if applicable)

Employer name, address, Payroll Department contact name and telephone number

Contribution amount per pay period

Starting date for deductions


How to Do It

Note: If you are a State of California, Senate or Legislature or University of California Employee, please fill out the appropriate form.


Step 1

First, be sure you’ve opened up your ScholarShare 529 account online.

  • Log on to your account at scholarshare529.com.
  • Click the Profile & Documents link on the My Accounts page.
  • Click on “Payroll Direct Deposit” on the left side.
  • Click “Change payroll instruction” to start the process.

Step 2

  • Follow the prompts to select the amount to contribute from each paycheck and also how much to deposit for each beneficiary (if applicable).
  • Once you submit this information, you must click on Get Form and then Print out the payroll form.

This form will be pre-filled with your name, your unique account number, the total payroll deduction amount, and the routing (ABA) number for the Plan’s bank. If you are funding more than one account by payroll direct deposit, the amount per pay period should be the sum of ALL your payroll contributions to your ScholarShare 529 accounts.


Step 3

  • Submit the payroll form to your company’s human resources, benefits, or payroll department. If your employer uses a self-service portal, use the form to fill in the information on your own, just like you would to direct deposit your paycheck into a checking or savings account.
  • Your employer will update the payroll direct deposit amount in the payroll system and will automatically send your contributions to ScholarShare 529.
  • Be sure to inform your employer of any changes you wish to make to your payroll direct deposit contributions.

Directing Contributions from Your California State Tax Refund

Are you getting a tax refund this year? Now you can deliver potential lifelong returns to an aspiring college grad in your life! We have worked with the California Franchise Tax Board to make it easy to deposit your tax refund directly from FTB into your ScholarShare 529 account.


What You’ll Need

In order to make a direct deposit from the Franchise Tax Board to ScholarShare 529, you’ll need to have an account established, and have the following information:

ScholarShare routing number

your ScholarShare 529 account number


How to Do It

  1. Complete the Refund or No Amount Due Section, Line 115, of CA Form 540 to authorize Direct Deposit (Line 32 of CA Form 540 2EZ)
  2. Provide the ScholarShare Routing Number (011001234)
  3. Select Checking for Type
  4. For Account Number use a prefix of 582 + your 11 digit ScholarShare account number. DO NOT use leading or trailing zeroes.
  5. Sample Direct Deposit:
    Direct Deposit for ScholarShare 529 Plans

How to Manage an Incoming Rollover from another 529 College Savings Plan Account

If you already have a college savings account, wonderful! You’re that much further ahead. And there’s more good news. With ScholarShare you’re allowed to rollover the partial or complete balance from any other 529 plan into your account.


What You’ll Need

To make this transfer, you’ll need:

Your ScholarShare 529 basic account information

The incoming account’s name, address and complete information

The former beneficiary name and SSN if applicable


How to Do It Online

  1. Login to your account Online.
  2. Click “View Details” for the desired account.
  3. Click “Rollover from another 529”.
  4. Select the Plan name of your existing 529 account, and click “Submit”.
  5. Click “Download Form”.
  6. Complete all required information and print and sign the form.
  7. Mail the form and letter to the indicated address.

How to Do It by Mail

  1. Download and complete the Incoming Rollover Form.
  2. Select the Rollover Type.
  3. Verify and enter your ScholarShare account information.
  4. Enter information on the current 529 Plan Manager or ESA Custodian.
  5. Choose whether you’re transferring all or a portion of the assets.
  6. Check with your current plan to confirm if they require a Medallion signature guarantee before submitting the form.
  7. Mail the completed form and you’re done!

Additional Information

To make this change free of federal taxes and penalties, the plan you’re transferring funds from must have the same designated beneficiary or a qualifying family member as beneficiary. Consult your tax advisor.


Where to Mail Forms

Standard Delivery Overnight Delivery Only
ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185
ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017
ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

STANDARD DELIVERY

ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185

OVERNIGHT DELIVERY ONLY

ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017

ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

Redemption of Proceeds from a Coverdell ESA or Qualified U.S. Savings Bond

With ScholarShare 529 you can roll certain existing educational accounts into your plan. For instance, if you’ve been using a Coverdell account or savings bonds to pay for your child’s primary or secondary education and you still have funds left, you can transfer part or all of those proceeds to your account. As long as the beneficiary is the same, you can even do it free from federal taxes and penalties.


What You’ll Need

To make this transfer, you’ll need:

Your ScholarShare basic account information

The incoming account’s name, address and complete information

The former beneficiary name and SSN if applicable

A printed copy of the Additional Contribution Form


How to Do It

  1. Download and complete the form.
  2. Be sure to verify your account information is correct.
  3. In section 2 of the form, Contribution Method, select Indirect Rollover, and enter the Rollover Amount, Principal, and Earnings.
  4. Mail the completed form and you’re done!

Additional Information

For a Coverdell ESA, you must submit an account statement issued by the financial institution that acted as trustee or custodian of the Coverdell ESA that shows the principal and earnings portions of the redemption proceeds.

If you’re contributing amounts from a savings bond, you must submit an account statement or IRS Form 1099-INT issued by the financial institution that redeemed the bonds showing the interest portion of the redemption proceeds. Consult your tax advisor.


Where to Mail Forms

Standard Delivery Overnight Delivery Only
ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185
ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017
ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

STANDARD DELIVERY

ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185

OVERNIGHT DELIVERY ONLY

ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017

ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

Making Withdrawals

Are you getting ready to withdraw funds for the first time? If so, you’ll find you can make a withdrawal online or by mail. But there are few things to be aware of. Withdrawals fall into three categories: qualified, taxable and non-qualified. You can find out more about the differences here. Only qualified withdrawals may be made without federal income tax or penalties.


What You’ll Need for an Online Withdrawal

If you haven’t already set up a bank account to receive the funds, for either yourself or the beneficiary, you will need to Update Your Account Information with the following details:

Checking or savings account number

Bank routing number

Name as it appears on the account

Bank’s name

Otherwise, you will receive the withdrawal funds by check.


It’s important to keep in mind you won’t be able to withdraw a contribution until 8 business days after receipt of that contribution. Please note, if you change:

  • Your mailing address, you won’t be able to make a withdrawal for 20 business days
  • Banking information, you won’t be able to make a withdrawal for 30 business days
  • Add a new bank account, you won’t be able to make a withdrawal for 30 business days

Or transfer the account to a new owner, no withdrawals may be made for 30 days. Additional requirements may apply to requests of $100,000 or more.


How to Do It Online

  1. Login to your account Online. Once you’ve logged in, you will go directly to the withdrawal page.
  2. Select type of withdrawal:
    • qualified withdrawal
    • non-qualified withdrawal
    • withdrawal to pay expenses for tuition in connection with enrollment or attendance at an elementary or secondary public, private, or religious school
    • non-qualified withdrawal
  3. Select where the funds will be sent:
    • Participant - Select bank account and certify, or if by check select the Delivery speed and complete the Check Memo
    • Beneficiary - Select bank account and certify, or if by check select the Delivery speed and complete the Check Memo
    • College or University - Select the Delivery speed, enter the College name and address, and type the Student ID in the Check Memo field
  4. Select “Partial” or “Total” account balance withdrawal.
  5. If you have more than one investment portfolio select “Prorated amount” or “By specific portfolio”
  6. Enter the Withdrawal Amount(s).
  7. Verify withdrawal information is correct (type, delivery method, investment portfolios, and amount).
  8. Select “Submit” and you’re done!

What You’ll Need to Make a Withdrawal By Mail

If you wish to transfer funds by an Electronic Funds Transfer, you will need either your bank account or the beneficiary’s bank account information, including:

Checking or savings account number

Bank routing number

Name as it appears on the account

Bank’s name and telephone number

A printed copy of the Withdrawal Request Form

Otherwise, you will receive the funds by check.


How to Do It

  1. Download and complete the form.
  2. Be sure to verify your account information is correct.
  3. Select the type of withdrawal.
  4. Select the amount of withdrawal.
  5. Select the investment portfolios you want to withdraw the funds from.
  6. Optionally, you may indicate that you want to make systematic withdrawals. Fill this section in if so.
  7. Choose recipient type as either yourself, the beneficiary, or the school.
  8. Choose the form of payment.
  9. If by EFT, funds will be sent to the Account Owner’s bank on file.
    If by check, fill in the recipient’s address.
  10. Sign and mail in the completed form and you’re done!

Where to Mail Forms

Standard Delivery Overnight Delivery Only
ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185
ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017
ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

STANDARD DELIVERY

ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185

OVERNIGHT DELIVERY ONLY

ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017

ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

Setting up Systematic Withdrawals

You can make systematic (recurring) withdrawals to pay for your beneficiary’s qualified higher education expenses.

If you establish a systematic withdrawal plan, you may change or cancel it at any time.


How to Do It Online

  1. Login to your account online and click on the “View Details” link for the desired account.
  2. Click on the “Manage systematic withdrawals” link.
  3. Click on the “Set up a systematic withdrawal plan” button.
  4. Select the Frequency, Start Date, Stop Date, and Withdrawal Day.
  5. Select where the funds will be sent:
    • Account Owner: Select bank account and certify, or if by check complete the Check Memo
    • Beneficiary: Select bank account and certify, or if by check complete the Check Memo
    • College or University: Enter the College name and address, and type the Student ID in the Check Memo field
  6. Click “Next”.
  7. Enter the systematic Withdrawal Amount.
  8. Click “Next”.
  9. Verify the systematic withdrawal information.
  10. Submit and you’re done!

Managing Account Information

Getting key tax documents, transferring accounts, changing successor account owners...during the lifecycle of your ScholarShare 529 account you may need to do all of these things and more. Below you’ll find step-by-step processes with everything you’ll need to know to manage your account.


Reviewing Account Statements, Activity & Tax Reports

With ScholarShare 529, login to view account statements and recent activity online at any time...or grab important documents like tax reports. It’s all as simple as logging in.


How to Do It

  1. Login to your account Online. Once you’ve logged in, you will go directly to the Statements, Confirms & Tax Forms page.
  2. You can search by Year, Beneficiary and Document Type.
  3. Click on a document link to view or print it.

Additional Information

If you take a withdrawal from ScholarShare 529, sometime during the tax season you will likely receive a 1099Q for any withdrawals made the previous year. This tax document includes the total of all withdrawals you make during a given year and may be taxable depending on the withdrawal type.

Transfer Account Ownership

At some point, you may find you want to transfer ownership of your account to another individual or entity eligible to be an Account Owner. You can make this transfer by submitting the appropriate Plan form. This in effect opens a new account for the beneficiary with the new owner. It’s important to note, depending upon who the new owner is in relation to the beneficiary, taking this action can have various tax implications.


What You’ll Need

To complete this process you do not need to change the Beneficiary if you transfer Account ownership, but you’ll need:

Your ScholarShare current account information

The new owner’s name, SSN, address and contact information

A printed copy of the Transfer form


How to Do It

  1. Download and complete the form.
  2. Be sure to verify your account information is correct.
  3. Include the new account owner’s information.
  4. Select the investment portfolios you wish to transfer, including the amounts.
  5. Mail in the completed form.

Additional Information

A transfer of the ownership of an Account will be effective only if the assignment is irrevocable, and transfers all rights, title, and interest in the Account.


Where to Mail Forms

Standard Delivery Overnight Delivery Only
ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185
ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017
ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

STANDARD DELIVERY

ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185

OVERNIGHT DELIVERY ONLY

ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017

ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

Updating Account Information

Over the lifetime of your account you’ll probably need to change contact information, bank instructions, notifications, password, and security questions. With ScholarShare 529 you can do all of it in one place online.

Would you also like to receive confirmations of account activity in addition to quarterly as well as annual account statements online? Why not set up eDelivery? It’s faster, more convenient and environmentally friendly.


How to Do It Online

  1. Login to your account Online. Once you’ve logged in, you will go directly to the Profile page.
  2. On the Profile page, you’ll find options for changing:
    • Participant Contact Information and Email address
    • Bank Information
    • Payroll Direct Deposit
    • Delivery Preferences (eDelivery)
    • Password & Security Features
    • Beneficiary Contact Information
    • Successor Participant
    • Authorized Agents / Interested Parties / Trusted Contacts
  3. Select the field you wish to change, enter the new information or follow the instructions.
  4. Submit your changes and you’re done.

Updating Successor Participant Information

Depending upon when you open your ScholarShare 529 account, you will likely have it for years, even decades. If you didn’t add an account successor at creation, you may want to designate one in the event of your death or change the existing account successor as your life situation changes. For instance, say you’re a parent who put your kid through school and now they’re starting a family of their own. If there are funds remaining you could designate your child as the account successor to use for their own children.


What You’ll Need

If adding or removing an account successor, you’ll need:

The successor’s full name, birthdate, SSN and mailing address.

A printed copy of the Profile Change Form (if updating using the form).


How to Do It Online

See the Updating Account Information section.


How to Do It by Mail

  1. Download and complete the Profile Change Form.
  2. Be sure to verify your account information is correct.
  3. Update the relevant participtant, successor, or beneficiary information.
  4. If required, include a Medallion signature guarantee before submitting the form.
  5. Mail in the completed form.

Where to Mail Forms

Standard Delivery Overnight Delivery Only
ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185
ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017
ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

STANDARD DELIVERY

ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185

OVERNIGHT DELIVERY ONLY

ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017

ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

Adding Children

If you wish to add an account for an additional child, it’s as simple and straightforward as opening your first account. Complete the process online.


What You’ll Need to Do It Online

Before adding a new account for a child, you’ll need:

The new beneficiary’s name, birthdate, and SSN

Their home address and contact info


How to Do It

  1. Once logged into your account select the “Enroll” link.
  2. Select the type of account (Individual or UGMA/UTMA).
  3. Enter the new child’s info, including name, date of birth, SSN, and address if different from yours.
  4. Select the investment portfolios and funding choices.
  5. Submit and you’re done!
Changing Beneficiaries

Even after you open an account you may designate a new beneficiary without penalty, so long as it’s an eligible family member of the former beneficiary.


What You’ll Need

To complete this process, you’ll need:

Your ScholarShare current account information

The new beneficiary’s name, SSN, address and contact information

A printed copy of the Transfer form


How to Do It

  1. Download and complete the Transfer form.
  2. Be sure to verify your account information is correct.
  3. Include the new beneficiary’s full information.
  4. Select the investment portfolios you wish to transfer, including the amounts.
  5. Mail in the completed form.

Where to Mail Forms

Standard Delivery Overnight Delivery Only
ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185
ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017
ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

STANDARD DELIVERY

ScholarShare 529
PO Box 219185
Kansas City, MO 64121-9185

OVERNIGHT DELIVERY ONLY

ScholarShare 529
920 Main Street Suite 900
Kansas City, MO 64105-2017

ScholarShare 529 cannot accept cash contributions, money orders, starter checks, traveler’s checks, credit cards, convenience checks and some other forms of payment.

Managing investments

Changing the Investment Strategy for Previously Contributed Funds

While there are Enrollment Year Portfolios that offer a simple, all-in-one option, you may be using another investment choice or find you want to change investment portfolios anyway.

Twice per calendar year, you may opt to redistribute existing funds among your various investment portfolios.


How to Do It Online

  1. Login to your account online and click on the “View Details” link for the desired account.
  2. Click on the “Change investment portfolios” link.
  3. Click on the “Continue” button in the “Exchange Now” section.
  4. Your current asset allocation percentages and balances will be displayed.
  5. Enter the desired percentages for your new asset allocation.
  6. Select if you would like to update your Allocations for Future Contributions to these new asset allocation percentages.
  7. Click “Next”.
  8. Verify the exchange information.
  9. Submit and you’re done!

Changing the Investment Strategy for Future Contributions

Though you can only rebalance existing funds twice per year, you can choose to add an investment portfolio for any new contribution at the time you make it. You may also set up allocations for future contributions for how you would like any future contributions credited to your account.


How to Do It Online

  1. Login to your account Online and click on the “View Details” link for the desired account.
  2. Click on the “Change investment portfolios” link.
  3. The Your Current Investment Portfolios section at the bottom of the page contains your current allocations for future contributions.
  4. Click on the “Continue” button in the Allocations for Future Contributions section.
  5. Enter New Instruction percentages for each investment portfolio you want to make future contributions to, and click “Next”.
  6. Verify your current and new allocations for future contributions information.
  7. Submit and you’re done!
Setting up a Recurring Exchange (Automatic Dollar Cost Averaging)

You can exchange from one portfolio to other portfolio(s) on a recurring basis.

Setting up automatic dollar cost averaging online will count as one of your two allowed exchanges per calendar year.


How to Do It Online

  1. Login to your account Online and click on the “View Details” link for the desired account.
  2. Click on the “Change investment portfolios” link.
  3. Click on the “Continue” button in the “Automatic Dollar Cost Averaging” section.
  4. Select the source portfolio.
  5. Select the Start Date, Run Day, Frequency and Stop criteria.
  6. Enter dollar amounts for the target portfolios.
  7. Click “Next”.
  8. Verify the recurring exchange information.
  9. Submit and you’re done!

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